Privacy Policy

At Maando, operated by JdV Group Colombia S.A.S., we value and protect your privacy. This policy explains what personal data we collect, for what purpose, and what rights you have, in accordance with Colombia's Law 1581 of 2012 (Habeas Data) and other applicable regulations.

1. Data we collect

We collect the information you provide when creating an account or filling out a form (name, email, phone and request details), as well as technical usage data (IP address, device and activity on the platform).

2. Location data

To provide the service, Maando may collect location data in order to match users at an agreed point or guide a user to the final destination. This data is handled in accordance with this policy.

3. Purpose of processing

We use your data to operate the platform, process requests and payments, communicate with you about the status of your request, prevent fraud and comply with legal obligations.

4. Who we share data with

We share data only with the providers needed to deliver the service (for example, our payment processor and email provider) and with authorities when required by law. We do not sell your personal data.

5. Your rights

You have the right to access, update, rectify and delete your data, and to revoke the authorization granted. To exercise them, write to us at hello@maando.com.

6. Contact

Data controller: JdV Group Colombia S.A.S., NIT 901.203.827-4, Carrera 12 No. 93 – 78, Oficina 203, Bogotá D.C., Colombia. Email: hello@maando.com.